You may want to contact EA customer support to verify if your account with them has been banned.Īlternatively, you can create a new EA account and see if that will allow you to play NHL 21 instead. If you’re only having an issue playing NHL 21 and the rest of your games work online, you may have to deal with a possible EA account problem. Account is banned or has issues.Īt other times, problems either with your Electronics Arts account, PlayStation account, or Xbox Live account can block you from going online. Low bandwidth can happen if there are too many devices using the connection at the same time. Another possible reason is is insufficient bandwidth at the time when you’re trying to play. SOmetimes, local issues with your home router can result to slow or intermittent connection at home. Be sure to check if you have an on-going internet connection problem from your ISP’s end, or if your router has become unresponsive or problematic. If you are having a hard time connecting to EA servers but there’s no known server troubles at the moment, the likely reason for that is your home internet connection. If you were able to play NHL 21 online without issues before and suddenly the game only keeps showing an error, the likely reason for that is a server problem. New games are prone to online service interruptions so it’s not a surprise if many people experience being unable to go online. Game servers may sometimes go down due to many different reasons. Most of the time, the main reason for “Unable To Connect To EA Servers” error is something that’s outside the control of a player.

Let’s check out each of these causes briefly.

There are a few possible reasons why NHL 21 can’t go online and keeps showing the “Unable To Connect To EA Servers” error.

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