Issue: Cannot make an initial connection to the hospital. If you are still unable to login, please contact the hospital helpdesk and provide the user name the desktop shows is logged in.

If it fails again, please wait 10-15 minutes, as there are processes in place to close abandoned sessions. Resolution: Please disconnect and retry your login. Issue: Cannot login to desktop because another user is already logged in.Įxplanation: This can happen when a user does not disconnect properly and their session remains open while the virtual pc believes it is available. When you are finished, please click 'Start' and 'Disconnect' to end your session. You are now connected and can use any hospital systems available to that desktop.If a desktop source is available it will open into a larger window. A secure connection is established and a window opens with a list of desktops your login is able to use.Enter your user name and password provided by the hospital and click 'Login'.If you want to skip this screen in the future, click 'Options' and then check the box for 'Autoconnect'. Note: The 'Log in as current user' option should not be checked. Open it, then click 'Connect' to establish a connection with the hospital. If the installation was successful there should now be an icon on the desktop for VMware Horizon View Client. Installation Instructions Using VMware Horizon View Instructions for installation, use, and troubleshooting are provided below. Wooster Community Hospital provides Virtual PC access using the VMware Horizon View Client. Outpatient Rehabilitation – HealthPoint.Women’s Health – Women’s Specialty Center.Skilled Nursing – Transitional Care Unit.Cancer Care – Comprehensive Cancer Care.Cardiovascular Services – The Cardiovascular Institute.

Vmware horizon view client